SHIPMENT

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Ceska unsigned mail with tracking and drop (with the exception of the recommended package and / or insured). If you prefer delivery with assured with required signature, an additional cost will be applied, please contact us before you choose the shipping method. Any type of shipment you make, we will provide a link to track your package online (excluding simple letter pack 100g Max), or use the services of UPS notoriously more rapid and secure.

The shipping costs include handling and packaging costs, and the costs of transport.The transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately. Your package will be dispatched at your own risk.

All shipments are packaged in envelopes with bubble wrap

The boxes are used in most large shipments and / or sensitive, they are widely sized, objects are well protected.

RETURNS

Returns are accepted within 14 days of purchase

COURIER

Currently we use the Czech Post and preferentially UPS to ensure a speedy delivery

UPS
Deliveries made by UPS courier, if unable to be delivered on the first attempt, will be delivered to the nearest UPS Access Point ™.
the address and telephone number can be found by clicking on the trucking number provided to confirm the shipment.
You can pick it up at the UPS Access Point ™,  or make arrangements on return to your home at no charge.